The Swaziland business community, companies and individuals have for years relied on foreign-based standardisation bodies for conformity assessment and accreditation services. This has proven costly as they have to engage services of foreign consultants as a result of lack of domestic expertise and Swaziland’s own standards body. Most Swaziland companies use South African National Standards (SANS) which they get from the South African Bureau of Standards (SABS). They however do use other international standards sourced from ISO, British Retail Consortium (BRC) or the British Standards Institute (BSI, especially because the markets they do business in require such standards.
The most commonly used international standard in Swaziland is ISO9001 which is a management system standard. There however are companies that are also implementing ISO 22000 and SANS 10330 (HACCP), and the use of these has proven to be a challenge to most large companies as they have to engage the services of foreign experts to help implement and prepare them for certification. Though these are international standards local companies still face challenges posed by some structural limitations, given that during development conditions of the Swaziland environment are not taken into consideration.
SWASA has been working hard at building her capacity to effectively service the local market. With regards the offering of certification services the Authority recently established its Quality Assurance Department which will be responsible for this function. In a bid to further this cause SWASA has forged working relations with neighbouring NSBs that have built their capacity in certification and have the required facilities, thus it is able to help companies source the help they may need. The authority fully acknowledges and appreciates that the standards and quality assurance community in Swaziland has an important role to play in ensuring that it meets its mandate, thus quality practitioners and/or companies are welcome to inform SWASA of any standards that need to be developed, adapted and or adopted.