Quality Assurance




    To promote quality principles and facilitate the use of standards to reduce technical barriers to trade and investment, ensure a sustainable Swazi economy and safeguard the nation’s health, safety and environment. 


    To be the recognized centre of excellence and the preferred supplier for services relating to the use of standards in Swaziland and beyond.

  • Mission
  • Vision

Quality Assurance

The Swaziland Standards Authority (SWASA), is the premier certification body of the Kingdom of Swaziland, offering a wide range of third-party conformity assessment activities covering the major management system standards as well as product certification schemes and testing services. The certification functions of SWASA are carried out through the Quality Assurance Department.

The Quality Assurance Department is responsible for the commercial operations of the Authority. It is responsible for operating and controlling the use of certification marks through granting, renewing, suspending and cancellation of licenses or certificates to use the SWASA Certification Marks.

The Department is also responsible for providing or arranging facilities for examining and testing of locally manufactured or imported commodities, products and materials including food and drugs and any material or substance from or with which and the manner in which they may be manufactured, produced, processed or treated against which reports are issued.

Additionally, the Department is also responsible for providing facilities for testing and calibrating precision instruments, gauges and scientific apparatus, to determine their degree of accuracy by comparison with approved standards.

The Quality Assurance Department currently offers the following conformity assessment services:



  • The Quality Assurance Department will be the custodians of the SWASA mark for quality as it is through this department that quality testing and certification will be carried out. The department’s functionality will depend on local industry utilizing the Swazi National Standards that will have been developed by the Technical Department and further seeking to be certified ...

  • SWASA will be disseminating standards addressing technical problems in various sectors and will be encompassing many professions. People involved in these sectors and others will be invited o partake in Technical Committees. The sectors already identified are:


    -  Fresh Produce
    -  Prepackaged stuff ...

  • In order for the people to be able to implement the standards, they must understand exactly what is implied in the various paragraphs within the standard. Standards-based training may be facilitated by SWASA staff or it may be done by a subcontracting company. Based on the type of standards that are on demand it is envisaged that SWASA may offer more than 10 courses per year. Training on standards forms part of the Standards Marketing Strategy of SWASA, since, as more people understand standards, the more they will be willing to implement them ...
  • The Swaziland Standards Authority’s Information Centre is a reference point for technical information on standards and quality issues within the Technical Department, and its basic objective is to provide a means for acquiring and disseminating information on standards and related matters from and to the stakeholders. Information is availed to SWASA clients and general public through the print media, radio, the SWASA website www.swasa.co.sz and by visiting the Centre ... 

Services Offered

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