MISSION
To promote quality principles and facilitate the use of standards to reduce technical barriers to trade and investment, ensure a sustainable Swazi economy and safeguard the nation’s health, safety and environment. 
VISION
To be the recognized centre of excellence and the preferred supplier for services relating to the use of standards in Swaziland and beyond.
Quality Assurance
Functions
The Quality Assurance Department will be the custodians of the SWASA mark for quality as it is through this department that quality testing and certification will be carried out. The department’s functionality will depend on local industry utilising the Swazi National Standards that will have been developed by the Technical Department and further seeking to be certified. I.e. a company will purchase the relevant standard, implement it then seek certification for having fully complied with the dictates of the standard and achieved the required quality levels.
Further to offering testing and certification the QA department will also be responsible for the conversion of voluntary standards to mandatory standards (in line with the provisions of WTO and regional trading blocs) and also monitoring that industry is complying with these standards. This function will be carried out in conjunction and within the relevant legal parameters.
SWASA will also offer standards implementation advisory services to SMEs and the informal sector, in its quest to cultivate a quality driven culture amongst Swazi entrepreneurs. They will work closely with businesses that aim at implementing standardisation, and guide them through the necessary steps required for ultimate certification. They will somehow be SWASA’s technical voice.