Eswatini Standards Authority (SWASA) was formed by the Government of Eswatini through the Quality and Standards Act (10) 2003, and is a parastatal under the auspices of the Ministry of Commerce, Industry and Trade. This Act gives SWASA the mandate of promoting standards and quality in local industry, commerce and the public sector and also empowers the Authority to be the sole custodian of all issues regarding standards and quality in Eswatini. The move to establish SWASA was in-line with regional and international trends brought about by World Trade Organisation (WTO) initiatives aimed at eliminating tariff and non-tariff barriers to trade, and creating a neutral platform that will promote trade of quality goods and services across countries and economic blocks. Besides opening up global opportunities for trade, standardisation also ensures that imported and locally manufactured goods are not harmful to human and animal lives and the environment.
The Eswatini Standards Authority (SWASA) being the National Standards Body for Eswatini prides itself in the mandate that has been placed on it as an organization, which is to serve industry, commerce and the public sector by developing, maintaining and promoting the implementation of standards and performing conformity assessments. This mandate is defined in the Standards and
Quality Act No. 10, 2003. The strategic plan (2017-2020) aims to fulfil this mandate by improving its product and service attractiveness for increased brand awareness and market share in SMME’s and industry sector. By meeting our set out objectives we believe as an organisation we will assist in the creating the necessary quality culture in the country, cultivating the use and application of standards by our SMME’s, industry and the public sector thereby enhancing sale of Swazi products to markets inside and outside Eswatini. This facilitation of trade goes in hand with the reduction of technical barriers to trade (TBT’s) in accordance with the WTO agreement, which is one of the critical items on the SWASA agenda.
Furthermore to meeting our objectives we realise that we need to increase our revenue streams, so that our technical services can be funded appropriately. The strategy therefore aims to increase brand awareness for better uptake of our services. This will also ensure financial sustainability of our organization therefore securing the future of SWASA.
We pride ourselves in our human resource and realise that they are an integral part in the realization of the strategy and therefore we cannot overemphasize that we need to ensure we have a viable retention strategy coupled with the right corporate culture. We understand that culture take time to mould however we are well on our way to achieving this as part of our fundamental goals. We believe in the capabilities and commitment of our people and believe this strategy will be realised.
Our values which are also core to the organizational strategy are as follows:
These values are what we stand for as SWASA and believe are among other factors at the core of the realization of our strategy. As an organization we will continue to push our mandate and ensure success. We will monitor progress and measure results to determine progress of the strategy and therefore determine every step of the way how far we are and how close the goal is. We have the end in mind and steadily approaching our goal.
-Ms Sihle Busisiwe Zwane